Thank you for choosing Sprint to deliver the wireless solutions you count on every day. We don’t take that choice for granted and work hard to earn your business. As we close out 2012, I would like to take this opportunity to tell you about some of the important actions we’ve taken to continually improve your Sprint wireless experience.
Sprint heard you when you said you wanted to use your wireless devices without worrying. With Sprint’s Truly UnlimitedSM data, text and calling plan, you don’t have to think about overage charges or wonder if your data speed will slow down with heavy usage. And, there’s no need to keep track of usage … for yourself or your family members when you’re on the Sprint network. Some of our competitors try to make sharing a limited pool of data sound exciting. We know you and your family have more important things to be concerned with than the hassle and cost of shared data plans.
Another way we’re working to enhance your wireless experience is by building a new Sprint network that will bring both all-new 4G LTE service and improvements in your 3G network experience. We expect the build out to be largely complete by the end of 2013, bringing you improved coverage, greater capacity and faster data speeds.
We are proud that Sprint was again ranked #1 among all national carriers in customer satisfaction by the 2012 American Customer Satisfaction Index. We know that providing the best customer experience in the wireless industry means more than offering a quality network, products, services and customer care. At Sprint, we focus on doing the right thing for the safety of our customers, the health of the environment and the strength of our communities.
For example, we set aggressive goals to minimize our company’s environmental impact and we are ranked among the greenest companies in America. We also protect your privacy and provide multiple security and safety solutions. Our community commitment is visible across the country in corporate and employee giving, volunteerism and educational outreach on distracted driving and Internet safety.
You can count on Sprint to bring smarter, greener and more innovative wireless solutions for you. We will work to earn your loyalty every day and will strive to do the right thing in all of our efforts. On behalf of the Sprint team, I wish you and your family a happy, healthy holiday season and new year.